Who We Are

This is my new title.

With big ideas, seeking to understand and innovate the intersection of people and technology. Also interested in wearing costumes. And eating snacks.

EchoUser Spotlight

Nitin Gupta

Job Title

A super hero effort in helping push the new website look and feel to the whole wide world!

The EchoUser Team

Mick McGee's Photo

Mick McGee

CEO & Co-founder

Mick McGee

CEO & Co-founder

Elsewhere

Crafting & optimizing user experience to the best it can be for anybody in any experience... easy, right? Done by Tuesday. Or, I'll have fun with EchoUser striving for that lofty goal as long as I possibly can. Great ride so far, can’t wait to see where we go next!

Education

  • 2011-2012 MHI, Masters of Health Informatics, University of Toronto
  • 2005-2010 HB.Sc, Honours Health Studies, University of Waterloo

Past Experience

  • 2014 - 2014 Designer-in-Residence, General Assembly
  • 2012 - 2012 Human Factors Research Student, Centre for Global eHealth Innovation
  • 2010 - 2011 Project Coordinator, Cancer Care Ontario

Favorite Color

OrangeRed

Desert Island List

Sunglasses, a hammock, 1 chai tea, 2 Blue Moons, and 3 fish tacos

Hidden Talent

Eating popsicles really fast

Aaron Rich's Photo

Aaron Rich

COO & Co-founder

Aaron Rich

COO & Co-founder

Elsewhere

Great design starts with the users. Great user research starts with adapting, tweaking and inventing new methods to understand people in the context of their environment. As the co-founder and VP of operations of EchoUser, I love making this a reality at EchoUser and I’m constantly ignited by helping companies design their next innovations.

Favorite Color

Orange

Desert Island List

Hat, water bottle, tarp, iPad with solar charger and 500 preloaded books.

Vel Prakhantree's Photo

Vel Prakhantree

Experience Director

Vel Prakhantree

Experience Director

Elsewhere

Favorite Color

Hot Orange

Rally Pagulayan's Photo

Rally Pagulayan

Design Director

Rally Pagulayan

Design Director

Elsewhere

Rally has quite the varied background - he's a designer with an engineering background, an American and a Canadian, and a fan of both dogs AND cats. He found his niche in user experience design where he gets to study people and then design things that will make their experiences as amazing as possible.

Favorite Color

Blue, like in Moraine Lake. And orange.

Desert Island List

Coffee, an iPad, my greyhounds, ice, skates, hockey stick and a puck. And thin crust pizza from the East coast.

Patrick Stern's Photo

Patrick Stern

Director of Business Development

Patrick Stern

Director of Business Development

Elsewhere

Director of Business Development @EchoUser, from Hawaii, climbing devotee and avid mountain biker.444dd

Favorite Color

Forest Green

Desert Island List

Coconut water, yoga matt, Kindle...

Kimra McPherson's Photo

Kimra McPherson

Senior Experience Researcher

Kimra McPherson

Senior Experience Researcher

Elsewhere

Kimra, an unabashed eavesdropper, thrives on learning what people love and hate about interacting with the world - and how to make it better. As a former journalist, crime reporter & TV blogger, she's passionate about exploring connections people make through technology.

Noah Kersey's Photo

Noah Kersey

Sr. User Experience Researcher

Noah Kersey

Sr. User Experience Researcher

Elsewhere

With a background in sociology/anthropology and a masters from the UC Berkeley School of Information, Noah is ever curious about how people and technology meet, mix, and evolve together, and ultimately how those interactions can be improved.

Favorite Color

Green

Laura Chang's Photo

Laura Chang

Senior Experience Designer

Laura Chang

Senior Experience Designer

Elsewhere

As a kid, Laura always loved both problem solving and dreaming big. Over time she realized that a career in design would allow her to do just that, all day long! She's convinced that great design will make the world a happier place, and is always looking for ways to make experiences more elegant and meaningful.

Favorite Color

Coral

Desert Island List

Ice cream and coffee

Carol Chen's Photo

Carol Chen

Senior Experience Designer

Carol Chen

Senior Experience Designer

Elsewhere

Carol combines her interaction design, research, and technical expertise to create great user experiences for EchoUser's clients. She loves how the marriage of art and insight can pare down even the most complex of workflows into simple, delightful ones. She spends her evenings and weekends hiking, kayaking, and running through the Bay Area, falling asleep on the beach, reading with her unbelievably fluffy cat, and translating books into hilariously broken Chinese for her daughter Chloe.

Favorite Color

teal

Desert Island List

bubble tea, Taiwanese breakfast tacos, Kindle, Adirondack chair, toothbrush, DSLR, my cat Eva, floaties for Eva

Amaya Lascano's Photo

Amaya Lascano

Senior Experience Designer

Amaya Lascano

Senior Experience Designer

Elsewhere

I'm a pint-sized ball of sass with a fiery passion for all things design. Living the dream everyday in an amazing city. #UX #alldayerryday #AllTNoShade

Favorite Color

All of them

Desert Island List

My wonderful family, water purifier, solar-powered ice machine, an umbrella, sunnies, a large hat, fan, towel, Nacho Cheese Doritos, and a hefty stack of fantasy/historical fiction books featuring strong well-developed characters.

Wan-Ting Huang's Photo

Wan-Ting Huang

Experience Designer

Wan-Ting Huang

Experience Designer

Elsewhere

With a background in design and business, Wan-Ting enjoys designing beautiful interfaces to solve complex business problems. Born and raised in Taiwan, she is now continuing to hone her craft in the Bay Area as a designer with a fresh pair of eyes.

Favorite Color

Chic black, classy white

Desert Island List

Latte, green onion soda crackers, corgis

Joanne Wong's Photo

Joanne Wong

Experience Designer

Joanne Wong

Experience Designer

Elsewhere

Born and raised in the Great White North, Joanne has a background in healthcare - work ranging from coordinating clinical programs to working in healthcare human factors. Now transplanted to the Bay Area, Joanne decided to pursue her love for design. Joanne has a strong passion in how design, UX, and technology can interact together to create innovative work.

Education

  • 2010 - 2011 MHI, testing
  • 2009 - 2001010 Testing

Past Experience

past exppp

Favorite Color

Double rainbow time

Desert Island List

My OM-D E-M5 (with unlimited battery and storage space); Spotify/Hypem/Soundcloud; Moleskine + Microns

Hidden Talent

hide

Amelia Altavena's Photo

Amelia Altavena

Experience Designer

Amelia Altavena

Experience Designer

Elsewhere

Hailing from Michigan, Amelia is a storyteller with a fervor to engage users on all levels from emotional to functional. Outside of work, she is a devoted outdoorswoman and maker of things. Hidden Talent Hunting animals and turning them into tasty food, drawing comics, memorizing song lyrics

Favorite Color

Pantone 292

Desert Island List

A knife and a mutt who can sing the entirety of Fleetwood Mac’s “Rumors” album

Yi-Ying Lin's Photo

Yi-Ying Lin

Experience Designer

Yi-Ying Lin

Experience Designer

Elsewhere

With a background in Journalism and a masters in Human-Computer Interaction, Yi-Ying always has a passion for people and a genuine curiosity about the world around her. Yi-Ying believes design thinking can be applied to a variety of disciplines and is hoping to use her design skills to solve complex social problems in the future.

Favorite Color

Ocean blue

Desert Island List

Coconut water, Gummy bears, Chocolate, Sketchbooks, Pens, Puppies

Kori Maughmer's Photo

Kori Maughmer

Experience Designer

Kori Maughmer

Experience Designer

Elsewhere

Having played the roles of art director, manager, production and lead designer, for projects in branding, environment, packaging, mobile, web, apparel, UI and UX, Kori offers a well-rounded disposition. Her view of design is to not only use the tool to make an object or idea aesthetically appealing. Rather, she sees the discipline as a way of solving problems, and concentrates on figuring out the “why” of a project, not just how to make it pretty.

Favorite Color

Moss green

Desert Island List

Surfboard, sketch pad, pens, and a stack of books.

Kenny Iyoya's Photo

Kenny Iyoya

Experience Designer

Kenny Iyoya

Experience Designer

Elsewhere

An architect-turned-designer, Kenny has a passion for creating from square foot to pixel. Kenny revels in the design process and strives to find ways to inform, captivate and delight people in all that they experience.

Favorite Color

lucky grey #777

Desert Island List

dog + frisbee, scuba gear, hammock

Seiko Itakura's Photo

Seiko Itakura

Experience Designer

Seiko Itakura

Experience Designer

Elsewhere

Seiko is on a quest to make the world a happier place through User Experience Design. She grew up in Japan and her love for travel brought her to San Francisco. Her early career in the Hospitality Management taught her the power of empathy which she now finds invaluable in creating better customer experiences using UX tools and processes. Seiko is a strong advocate of wearable technology and mobile applications as they open up amazing new experiences for users.

Favorite Color

Sky Blue

Desert Island List

Swimming Goggles, Good Knife and Soy Sauce

Yalu Ye's Photo

Yalu Ye

Experience Designer

Yalu Ye

Experience Designer

Elsewhere

Yalu is a UX designer exploring possibilities of the world.

Favorite Color

Mint Green

Desert Island List

Doraemon's fourth-dimensional pocket. A buddy who can explore the island with me.

Boaz Gurdin's Photo

Boaz Gurdin

Experience Researcher

Boaz Gurdin

Experience Researcher

Elsewhere

Mr Boaz is passionate about creating technology that transforms the way people live and work. He combines his academic background in ethnography with his professional background as a program manager at Microsoft to help product teams focus on high-priority user needs.

Favorite Color

The color palette of the Northwest: ocean blue, timber green, earthy brown, slate gray

Desert Island List

Whole Foods food bar (with service contract)

Aria Ghanaat's Photo

Aria Ghanaat

Experience Researcher

Aria Ghanaat

Experience Researcher

Elsewhere

Aria, dual wielding backgrounds in psychology and human-computer interaction, explores the ever-evolving relationship between man and machine. Focusing on human behavior and cognition, he helps create satisfying experiences. He is also hella excited to be back in the Bay!

Favorite Color

Green

Desert Island List

Physician's Desk Reference...hollowed out. Inside: waterproof matches, iodine tablets, beet seeds, protein bars, NASA blanket, and, in case I get bored, "Harry Potter and the Sorcerer's Stone." No, "Harry Potter and the Prisoner of Azkaban."

Nizar Saqqar's Photo

Nizar Saqqar

Experience Researcher

Nizar Saqqar

Experience Researcher

Elsewhere

Company Culture Photo Gallery

A Short History of EchoUser

Zeitgeist Bar

IN THE BEGINNING THERE WAS ZEITGEIST

Zeitgeist (beyond its cool translation of, ‘time spirit’) is a San Francisco bar where Mick convinced Aaron and Manik that chasing ANY experience was not only fun, but a company. After a beer and a sunny afternoon, they were sold.

But everything really started by breaking the rules at Oracle. While working there we formed an ‘underground’ research team to experiment on ourselves. We essentially researched research and redesigned design. The people and ideas developed became the core team and principles for EchoUser and our ‘any experience’ philosophy that we still strive for to this day.

Careers at EchoUser

Greetings future EchoUsers. We are always on the lookout for designers and researchers who like to chase great experience. We just moved into a new office, in BOTH San Francisco and Washington, DC, and will definitely be growing across 2014 & 2015. If you’re interested in potentially joining our passionate crew, please send an email to careers@echouser.com with your LinkedIn and/or portfolio information.

- Mick, CEO

Get in touch