EchoUser Goes To Washington

Want to know more about our East coast lead? Here's more our about senior designer, Laura Chang.

We are excited to announce that we’ve opened an office in the Washington D.C. area under the watchful eye of one of our Senior Experience Designers, Laura Chang. We are calling it EchoUser East.

EchoUser has grown tremendously since our founding in 2006. With more than 50 percent revenue growth in the last two years and great clients like Google, NetApp, Cisco, Threadflip, BART and Oracle, it’s clear that our Any Experience ideology is gathering momentum. Our research and design services focus on understanding users’ needs, designing captivating solutions, and measuring usability for constant improvement, regardless of industry.

As we continue to grow quickly with an eye toward tackling new types of problems in new industries, it’s now time to expand our presence beyond our San Francisco roots.

Washington D.C. provides a broad range of new design and UX opportunities. It’s a city where people are dedicating their lives to solving complex, systemic challenges like security, health, policy, and education at a national and global scale. These topics need to be approached holistically, making them a natural fit for our user-first design philosophy. As Washington industries aim to solve these problems more efficiently and effectively, we think our design and research methods can help make incredibly impactful improvements. Sometimes the answer is a great website, app or software, sometimes it's a new physical experience or strategic program. Whatever it is, our skills in user-driven research, design, and evaluation can help uncover new insights and build great solutions.

With Laura leading the charge, EchoUser East will help support our current clients located throughout the east coast and help expand our offering to even more clients, in more industries around the area. A native Marylander turned Silicon Valley expert, and Googler turned EchoUser rising star, Laura has a unique outlook on how UX can bring needed support to untapped east coast markets. She’s the perfect fit to get EchoUser East kicked off.

Over the next year, we will be looking to grow our presence in the area by adding local designers to our team and opening a new office space.

If you’re interested in learning more about EchoUser East please email us at or tweet us @EchoUser.